Professional Towing & Roadside Assistance in Corolla, NC

 
 
 
 
 
 
 
  
 
 
 
 Posted on Yelp  
 
  
 
 
 Stephen L. 
 
 
 
 Verified 
My family has had a house at the north end of Carova beach for almost thirty-five years. In that time, I've never, ever needed a tow-truck. I've never been stuck and not been able to finagle my way out of it.  It was a radiator hose that finally got me. I got two miles down on the beach before steam came gushing out from underneath the hood and I was dead in the water, no pun intended. The tide was coming in so I wanted to get out of there as quick as I could. So I put in the call.

The guys were out there in about 45 minutes, had my car tied up and towed me off the beach to their place just north of what I will always call Winks. Chase and Jeff don't have a shop, but he looked under my hood and told me they could temporarily fix it by by-passing the heater core. I never asked about money. I knew how infamous the prices were for towing on the beach, but I didn't have any other option.

The next day Jeff was out beside his refurbished ambulance cum garage, working on the car. He was going to McGyver the heck out of it- metal pipes in hand, trying to figure out how to get these different sized hoses connected. He told a joke a la Jeff Foxworthy and had a Budweiser can that was actually a promotional bit: the word WATER was emblazoned in blue upon the side. Over thirty years of fixing people as a paramedic and cars as a mechanic. I asked which one was harder and he said, "I treat them both the same: I try to do no harm."

I went to our beach house for a couple of days with my family, (my brother in law has much better luck with radiator hoses) and was able to pick the car up on a rainy Sunday from his house on the beach. I gave him call, hopped in the car, drove back to beach house and sat down as I called him up to settle the bill. I'm glad I sat down because the whole fiasco cost me close to a thousand dollars, but there's no other choice really.  And considering how stressful something like this can be- breaking down on the beach with the tide coming in and no shop for twenty five miles is nuts- Chase and Jeff made it feel as if it was just another day. Shit happens, as they say. That's probably worth a couple of hundred dollars alone.
  
 
  
 
 
 
 Posted on Yelp  
 
  
 
 
 Caroline J. 
 
 
 
 Verified 
We needed a quart of oil on Carova and Chase helped us out! He was super responsive and prompt and got us just what we needed. We mentioned in passing we had been walking looking for horses (from a safe distance) and he even gave us a quick call after the oil pick-up to let us know where he saw a few just after we headed out, which was so thoughtful and shows his care for his community and home. Excellent and kind service, above and beyond! If we're back on Carova and in need of auto help, we will reach out to North Beach Recovery and Chase again.
  
 
  
 
 
 
 Posted on Yelp  
 
  
 
 
 Dan T. 
 
 
 
 Verified 
CJ is the man! 
A+ service!
And he's handsome ~

Dude was Johnny on the spot helping us out!

If you get stuck call CJ...or stay stuck!!
  
 
  
 
 
 
 Posted on Yelp  
 
  
 
 
 King S. 
 
 
 
 Verified 
After making a bad decision of driving my standard car onto the beach (pics provided) I needed assistance getting my car unstuck. A security officer recommended that I try to lower the pressure on my tire and try and see if that work as a tow truck would likely do that too. 

I didn't want to damage my car trying so she went ahead and called North Beach Recovery. Chase-the operator was extremely helpful. Took about 10 minutes to get to me. Once he did, he quoted me $375 plus a $20 credit card processing fee. He lowered my tire pressure, winched me back about two feet, and I was then able to reverse and drive back onto concrete.

While he was quick and efficient--I winced at the price given. I was curious what the website said and it states //////We're unable to provide a price list, as each job is unique. Some customers are close to our headquarters, while others are much further afield. The time of day, equipment used, amount of vehicles needed and the number of staff required for each rescue operation are all variables which affect the final bill./// (https://corollatowing.com/faq/)

I had to move some money around to pay and he was good about saying to let him know when my debit card was good to be charged. 

Service-Excellent
Communication-Fantastic. Chase did his job excellent with a smile on his face.
Price--felt like I got the dumb tourist rate....so that's my only headache.  I almost wished I tried lowering my tires first to see if I could've gotten myself out or I was hoping a Good Samaritan had the ability to assist as several cars/trucks/jeeps drove by. 

I'm rating 4/5 stars as I can't help but to wonder what a local would've been charged as well as wondering why a business charges a $20 for a credit card processing fee.
  
 
  
 
 
 
 Posted on Yelp  
 
  
 
 
 Theresa R. 
 
 
 
 Verified 
Had Chase and son come out on a Saturday night as I had locked myself out of my condo while repairing (yes repairing) a lock.  He not only was able to get the door open he also installed my new electronic keypad lock.  Very professional.  Made sure he got it right.  Made sure I was pleased with his work.  Family stated that I would never get anyone out on a Saturday, but Chase proved them wrong.  I called him at 7:00 and he was in Duck from Corolla in 30 minutes.  I would highly recommend North Beach Recovery for any locksmith needs.  It was costly but worth every penny to have someone professional, knowledgeable, courteous and prompt.